We believe in the quality in work, which means better products with lower costs and wastage. In order to facilitate smooth production in our craft and minimize customer loss, we always produce the best quality products to our clients. We have incorporated the In-Process Quality Checking (IPQC) procedure in our production line. Any defective components or manufacturing errors are detected instantly and are eliminated. This is a responsibility that everyone participates to showcase our ultimate commitment to quality.
In supporting our staff members to systemically uphold our quality commitment, we have introduced various management systems and international standards as check points and guidelines. Total Productive Management (TPM), Total Quality Management (TQM) ,5S+Safety (6S), ISO9000, ISO14000, TS16949, AQL, MIL, IPC, U/L and RoHS are systems and standards that we have seamlessly incorporated into our manufacturing process.
Our quality commitment extends to reach our customers. We are constantly interacting with our customers and providing assistance in time management before, during and after production. Dedicated staff members are to handle customers’ feedback and complaints. Their one working day performance pledge ensures fast response to resolve any problem that our customer may encounter. Providing quality service in addition to on-time delivery is also included in our quest to total customer satisfaction.